Portable Power Collection
Frequently Asked Questions
How long does shipping take?
How long does shipping take?
We usually process orders within 1–2 business days, and delivery typically takes 7–10 business days within the United States.
Once your order ships, you’ll receive a tracking link so you can follow your package every step of the way.
Do you offer free shipping?
Do you offer free shipping?
Yes! all orders ship free within the United States.
No hidden fees at checkout.
What if my item arrives damaged or defective?
What if my item arrives damaged or defective?
No worries. If your item arrives damaged or defective, we’ll send a replacement at no cost.
Just reach out to our support team within 30 days, and we’ll take care of it.
Can I cancel my order?
Can I cancel my order?
Yes. You can cancel your order within 24 hours after placing it.
Simply contact our support team as soon as possible and we’ll help you out.
How can I track my order?
How can I track my order?
As soon as your order ships, you’ll receive an email with your tracking number.
You can also track your order anytime through the Track Your Order page on our website.